# Overview
Talk in ODSC East 2020. Speaker : Michael Lik (CTO of SFL Scientific) Link (opens new window)

# Different applications of nlp
Word level analysis

Document Classification

NER

Question Answering

# Applications

# Traditional Feature based methods

# Embbeddings
Analyze phone call audio data to deliver insights
time series / anomaly detection of key words /concepts

# Sequence Models
Extract information from contracts: location, names

# Transformer Models
Japanese question answering For call center, rank passages.
Uses BM-25 first and then rank by transformers.
Then create summary from top hits.

# Issues still in nlp
Fairness
Understanding Models
Current Research
