# Overview

Talk in ODSC East 2020. Speaker : Michael Lik (CTO of SFL Scientific) Link (opens new window)

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# Different applications of nlp

  • Word level analysis Image 2

  • Document Classification Image 3

  • NER Image 4

  • Question Answering Image 5

# Applications

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# Traditional Feature based methods

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# Embbeddings

Analyze phone call audio data to deliver insights

time series / anomaly detection of key words /concepts

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# Sequence Models

Extract information from contracts: location, names

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# Transformer Models

Japanese question answering For call center, rank passages.

Uses BM-25 first and then rank by transformers. Then create summary from top hits. Image 13 Image 14

# Issues still in nlp

Fairness Image 15 Understanding Models Image 16 Current Research Image 17